Legal mentions

Legal mentions

ACCEPTANCE OF THE TERMS OF USE

The website www.citroen.ae (the “Website”) is owned and operated by Al Rostamani Trading Company LLC (“ARTC“, “Company” “we,” or “us“) for the information of its users. Access to and use of this Website is subject to the following terms and conditions, together with any links they expressly incorporated by reference (collectively, “Terms of Use”) as well as to any applicable laws or regulations govern your access and use of the Website and its e-service platform, including any content, functionality and services offered on or through the Website, whether as a guest or a registered user.

By accessing and using any part of this Website (“you”) unconditionally agree and accept to be legally bound by these Terms of Use and our “Privacy Policy” found at incorporated herein by reference. If you do not agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.

This Website is offered and available to users who are 18 years of age or older, and reside in the United Arab Emirates. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company, agree to these Terms of Use, and meet all of the foregoing eligibility requirements.

ARTC reserves the right, at its discretion without prior notice, among other actions to:

  • Change, modify, add, remove or update any portion of these Terms of Use;
  • Change the content, products or services presented on the Website;
  • Deny or terminate your use of and/or access to the Website.

Any such change will be effective immediately and binding on users upon making such changes available on the Website; your continued use of the Website following the posting of any changes to the Terms of Use or Website constitutes acceptance of those changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

Personal Data & Privacy policy

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete.

All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent (i) to the transfer and storage of such information with ARTC and any third party, in accordance with the Privacy Policy and (ii) to all actions taken by us with respect to your information in compliance with the Privacy Policy.

Users may view the Website without disclosing their identity or any other personal data. If you provide personal data, you are entitled to access, alter, rectify or remove these data by sending us an email to (stop@citroen.ae). Information collected on the Website is for the exclusive use of ARTC, Automobiles Citroën, its network, and its subsidiaries, and cannot therefore be shared with a third party without your prior consent.

Some personal data is necessary in order to meet your requests for information, an/or, as need be, to process your request to subscribe to mailing list, to fulfil your order, deliver or service your vehicle, to book any test drive or provide any brochure you request, or to respond to any query or request you have made to us.

If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password, or other security information. You acknowledge and consent to ARTC accepting any instructions from your account via this Website as being initiated by you and you agree to indemnify, defend, and hold harmless ARTC and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, penalties, fines, costs, or expenses of whatever kind, including attorneys’ fees, arising from or relating to accepting such instructions. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security.

Intellectual property Rights

The Website and its entire contents, features, and functionality, including but not limited to, trademarks, names, logos, information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof (collectively the “Materials”) are owned by ARTC, its licensors, or other providers of such material and are protected by United Arab Emirates and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Your use of the Website does not allow you to infringe those rights of the third parties which may exist in material contained in this Website. No license is expressly or impliedly granted within or as a result of your use of this Website.

You are permitted to use the Materials only as expressly authorized by us or the licensor of such Materials.

You must not reproduce, distribute, redistribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Content on our Website, except as follows:

  • Your computer may temporarily store copies of such Materials in RAM incidental to your accessing and viewing those Materials;
  • You may store files that are automatically cached by your web browser for display enhancement purposes;
  • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution;
  • If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided that you agree to be bound by our end user license agreement for such applications.

You Must Not:

  • modify copies of any Materials from this Website;
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text;
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this Website.

You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

You are welcome to download any material contained in the Website for personal, non-trading use only, so long as all copyright or other notices are not removed or altered.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any Material is transferred to you, and all rights not expressly granted are reserved by ARTC. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

Trademarks

The Company name, the terms, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks, service mark and trade names of the Company or its affiliates or licensors. All other names, brand, product, service and company names contained on this Website are trademarks, service mark and trade names of their respective holders. You must not use such marks without the prior written permission of the Company. Any such use may constitute an infringement of the holders` rights.

Hypertext links

Creating a hyperlink to the www.citroen.ae Website is subject to prior written permission from ARTC. Under no circumstances can ARTC be held responsible for the content and products or services offered on websites hyperlinked or linked in any other way to the www.citroen.ae Website.

Information on products and services

The information, graphics, and illustrations displayed on the pages of this Website are based on the technical characteristics valid at the time they were posted or updated on the Website. While we try our best to keep inventory listed is as up-to-date as possible, we cannot guarantee that a vehicle posted will be actually available or will still available for sale as vehicles are sometimes removed from our inventory as they are sold.

Whilst every endeavor has been made to ensure product specifications and prices are correct at time of publication, we reserve the right to modify vehicle`s prices, specifications (including color), equipment, accessories and characteristics or to discontinue any model, without notice, at any time. You should not rely on the accuracy or completeness of the content of the Website and ARTC makes no warranties or representations regarding the use of content in this Website in terms of its correctness, accuracy, reliability or otherwise. The content in this Website could include technical inaccuracies, typographical errors, require updating or addition to the content.

The models illustrated on this Website show the specifications for UAE market only. All images shown are intended as a guide only and certain models shown feature options at extra cost. Special edition models are subject to availability. All advertised prices exclude government fees and taxes including value added tax. Sometimes a price on the Website may not match the price in a store. Prices and availability are subject to change without any prior notice.

User Contributions

The Website may contain message boards, profiles, forums and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter “Post”) content or materials (collectively “User Contributions) on or through the Website. All user Contributions must comply with the Content Standards set out in these Terms of Use.

Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.

You represent and warrant that:

  • You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.
  • All of your User Contributions do and will comply with these Terms of Use.

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Website.

Monitoring and Enforcement; Termination

We have the right to:

  • Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
  • Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public, or could create liability for the Company.
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.
  • Terminate or suspend your access to all or part of the Website for any or no reason, including without limitation, any violation of these Terms of Use.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

However, we do not undertake to review all material before it is posted on the Website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

Content Standards. These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable UAE, and international laws and regulations. Without limiting the foregoing, User Contributions must not:

  • Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy.
  • Be likely to deceive any person.
  • Promote any illegal activity, or advocate, promote, or assist any unlawful act.
  • Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
  • Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

Third Part Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Disclaimer of Warranty

Your use of the Website www.citroen.ae is at your sole and entire risk. ARTC and its subsidiaries will have no liability for any direct or consequential loss or damage, including any material loss, loss of data or financial loss, arising out of or in connection with the use of this Website or associated websites. You should note that certain products or services presented on the Website www.citroen.ae may be subject to specific regulations or even restrictions and/or prohibitions in certain countries. On its Website www.citroen.ae, ARTC allows you the option of chatting with a dedicated staff giving you the opportunity to get some information related queries you may have ARTC will have no liability with regard to any information provided through the chat option and you acknowledge that the chat content does not bind ARTC and is only considered as preliminary information that may not be have been updated and require to be confirmed at ARTC’s showrooms.

TO THE FULLEST EXTENT PROVIDED BY LAW, ARTC HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER ARTC NOR ANY PERSON ASSOCIATED WITH ARTC MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER ARTC NOR ANYONE ASSOCIATED WITH ARTC REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL ARTC, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Security & User responsibility

Neither ARTC nor any other person or company who has been involved in the creation or the maintaining of this Website is liable for any direct, indirect, incidental, consequential or other damages arising out of accessing or using Website or any of the information contained in it.

ARTC shall not be responsible for any damage caused to or any loss suffered by users of Website resulting from any viruses or other items of a destructive nature that may infect computer equipment or other property as a result of use of Website or the downloading of any of their contents.

Indemnification

You agree to defend, indemnify, and hold harmless ARTC, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to (i) you compromising or releasing any personal data to third parties, (iii) your use or misuse of the Website, resulting in a third party gaining access to and/or using your account on the Website (including without limitation your online profile) and/or (iii) your violation of these Terms of Use and/or your use of the Website, including, but not limited to, any use of the Website’s content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Website.

Geographic Restrictions

We provide this Website for use only by persons located in the United Arab Emirates. We make no claims that the Website or any of its content is accessible or appropriate outside of the United Arab Emirates. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United Arab Emirates, you do so on your own initiative and are responsible for compliance with local laws.

Waiver and Severability

No waiver by ARTC of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of ARTC to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

Entire Agreement

The Terms of Use, our Privacy Policy, constitute the sole and entire agreement between you and Al Rostamani Trading Co. LLC regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with laws of Dubai International Financial Centre. Any dispute arising out of or in connection with this Agreement or the Application, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration under the Arbitration Rules of the DIFC – LCIA Arbitration Centre, which Rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be three. The seat, or legal place, of arbitration shall be [Dubai International Financial Centre]. The language to be used in the arbitration shall be [English].